Luminiq Terms of Service

• Business Name: Luminiq
• Business Location: Online operations, with shipping from Vancouver, British Columbia, Canada.

• Product Range: Luxury sunglasses exclusively.
• Models:
  • Luminiq Noir
  • Luminiq Écaille de Tortue (Luminiq Tortue)

• Users must be at least 18 years old or have guardian consent to engage in transactions.

• Payment Platform: Transactions are processed through Shopify Payments.
• Payment Methods: All payment methods accepted by Shopify, including credit cards, PayPal, etc.
• Security: Shopify handles all payment information securely; Luminiq does not retain detailed payment information.

• Regions: We ship to North America, South America, Europe, and Oceania.
• Shipping Costs: Free standard shipping on all orders. Expedited shipping options available at an additional cost.
• Delivery:
  • Standard delivery times vary by region, typically 5-15 business days.
  • A tracking number will be provided once your order has been shipped.

• Return Policy:
  • Returns for defective or damaged items must be initiated within 30 days of delivery.
  • Products must be in like-new condition with all original packaging.
• Exchanges: Available for size or style, subject to stock.
• 1-Year Limited Warranty:
  • Covers defects in manufacturing for one year from purchase date.
  • Excludes damage from misuse, normal wear, or accidents.
  • Proof of purchase required for warranty claims.

• Limitation of Liability: Luminiq's liability is capped at the product's purchase price. No responsibility for consequential damages or losses.
• Warranty Service: Contact customer service for warranty issues. Luminiq covers return shipping for valid warranty claims.

• Data Handling: Shopify collects necessary transaction data. Luminiq uses this data solely for order fulfillment and customer service.
• Data Protection: Customer data is protected according to Shopify's privacy policy.

• All site content, including product designs and branding, is owned by Luminiq or its licensors, protected under copyright law.

• Luminiq reserves the right to restrict or end service to any user for violations of these terms or at our discretion.

• These terms are governed by the laws of British Columbia, Canada, with disputes resolved under its jurisdiction.

• We may update these terms. Changes are effective upon posting. Your continued use constitutes acceptance of any updates.

• For any questions or support, reach out at: taylor@itsluminiq.com.